I’m having trouble…adding a profile image.
Before an artist profile can be published to the GO website, it must include a profile image. The profile image should be one of you to help visitors to your studio recognize you when they walk in the door. If you were having trouble uploading an image prior to June 14, we had a browser bug that might have been preventing you from saving your image, but that bug is now fixed.
How do you add a profile image? It’s easy!
1. Log into your GO artist profile using the e-mail address and password you used to register. After successfully logging in, you will see a welcome screen. A message at the top of the page invites you to “Update your profile.” Click “Continue.”
2. Now you’re on the Profile Preview page, where you can edit your profile by adding images and text. Find the box labeled ADD YOUR PROFILE IMAGE. Click EDIT in the top right corner.
3. In the new window, click CHANGE PHOTO in the bottom left corner, then click CHOOSE FILE to select a file from your hard drive. Large files upload slowly; make sure the file size is no larger than 2MB.
4. Once the photo has uploaded, you can crop it, resize it, and make other adjustments by using the editing pane at the top of the window. When you’re satisfied with the photo, click “Save” in the upper right corner to close the window. You should now see your profile image in the proper place on your Profile Preview.