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GO is a
community-curated open studio project.

Jul 18

I’m having trouble…accessing my account.

If you’re having trouble accessing your voter or artist account, try these tips:

1. Make sure you visit http://www.gobrooklynart.org/login to access your profile. The page should say “Login” at the top, and not “Register.”

2. Use the same form of authentication—Google, Facebook, Twitter, or an e-mail address and password—that you used to create your account. When users have trouble logging in, it is often because they are using the wrong email address or authentication method to access their accounts.

3. If you can’t remember your password, click “Forgot password” to have it emailed to you. If you see the message below, then you may have registered using another email address or a different authentication method.

4. Make sure you’re using a supported browser. Users of unsupported browsers sometimes have trouble logging in.