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GO is a
community-curated open studio project.

Showing posts tagged artistfaq
Sep 05

How to add your artist code to your door poster!

Artists! We will be releasing your 5-digit artist code numbers at 10am today; you will get an email from us shortly that contains your code, so please check your inboxes.  If you don’t get that email, you can also find your code on your dashboard by logging into the GO website.

Once you have obtained your number, write the code on your door sign in two places.  Be sure to write the number at the top where it says “artist code,” but also in the smaller gray box with the texting instructions.  Both are circled here in red. We recommend that you use a sharpie or similar marker - you want to make your code as clear and easy to read as possible.

Oh, and don’t forget to fill in your name, too!

Sep 02

Artists, need help sending emails?

At the last few meetups we’ve held, artists have asked us for sample language and flyers that could easily be sent to friends.  We’ve been seeing some really good ones in the last few weeks and asked the artists who created them for permission to post their missives as samples that could be used by other artists.

Take a look at this document and feel free to use this language and/or customize to the best fit for your mailing list.

Aug 06

Do I need to do my own outreach for open studio weekend?

GO is a borough-wide project with official advertising from the Brooklyn Museum—but you still need to do your own outreach. We’ve been working hard to get subway, magazine, and website ads in all the right places to ensure that Brooklyn residents know about GO. However, our promotion is about GO in general and not YOUR studio in particular. If you want to get visitors to your studio on September 8-9, supplement our work with your own action plan.

Here are a few tips:

  • Use GO as an opportunity to consolidate, organize, and clean up your mailing list. Reach out individually to friends, business associates, colleagues, peers, collectors, and galleries. 
  • Link with other alumni to reach a built-in interest group. College, grad school, artist residency programs, and arts non-profits all have strong alumni networks who are interested in your studio. Arts non-profits and artist residency programs also have strong networks. Your alumni association can send an email or post to social media on your behalf.
  • Consider niche associations. Part of a PTA? A dog-walking group? A community garden? Invite your community to support your work. Find other artists who share your interests by doing a keyword search on the artist navigation page.
  • Download and print materials to supplement the postcards and signs that you’ll receive later this month. Consider personalizing these before you distribute or post.
  • Add a link to your GO profile to your email signature.
  • Connect with artists and voters in your neighborhood at a meetup—neighborhood coordinators are organizing them throughout Brooklyn this month, and they’re great opportunities to share tips and even organize joint activities with nearby artists (post-GO BBQ, anyone?).
  • Remember that it’s in your best interest to collaborate with other participating artists: visitors must see at least five studios in order to nominate three artists for an exhibition at the Brooklyn Museum. You can meet nearby artists at the Voter Artist meetups that will take place throughout Brooklyn in August (stay tuned for more details).

GO Neighborhood Coordinators work with staff to make sure everybody knows about GO. It’s YOUR job to make sure that they know about your studio. This snapshot is from the bulletin board at Dia:Beacon, courtesy of Bushwick Neighborhood Coordinator Julia Sinelnikova.

Jul 23

How do I get my Artist Code number?

During GO, each registered artist will be given a unique number, which will identify his/her studio.  The number we assign to you will need to be clearly visible on an official GO poster on your studio door or inside your studio.  

Numbers will be released on September 5, 2012 at 10am EST. We’ll be sending the code by email and you’ll also be able to find your code by logging into GO website and looking at your dashboard.  

We ask that you write it clearly and legibly on the poster we will give you for your studio and suggest that you use a Sharpie or similar thick marker, so it can be easily seen by voters.  Please follow the instructions for filling out your door poster.

Jul 20

If there’s no signal in my studio building, how will voters check in?

During GO, we ask that voters “check in” to each studio they visit.  Checking into a studio is incredibly important because voters will only be allowed to nominate if they’ve checked into at least five studios.  Additionally, they will only be allowed to nominate studios from their list of check-ins.

Voters will be able to check in to studios using any of the following methods:

  • SMS Text Messaging
  • GO iphone app
  • Mobile website 
  • Website 

If you have limited cell phone service in your building, the GO iphone app is designed to cache a voter’s check in and send it once signal is restored.  Most SMS service will allow users to text without signal and re-send once they come into range.  Additionally, voters can write down your code and enter it on the GO website.  

For those buildings with limited cell phone service, you might consider writing down your code (or creating small calling cards) for visitors so they can easily take your code with them.

Jul 19

Can I fix my thumbnail image?

Over the past couple of days, we’ve gotten this question a lot…

The thumbnail image used on the “Explore” portion of the website has cropped my work in a way that is less than optimal. Is it possible to correct this?”

Thumbnail images used on our site are auto-generated from your primary image and cannot be changed. We have logged this as a feature request, so if we do GO again we’ll make our best effort to give artists a way to preview and modify their thumbnail during artist registration. 

For this year, however, everyone is in the same auto-generated boat!

Jul 18

Can artists be voters?

The short answer is yes.

We recognize that you may be inherently familiar with other artists’ work and that you may be able to quickly duck out and visit nearby studios that are next door from your own. In this, we allow you to be a voter, but remember you have to be in your own studio during the open studio weekend, so even if you quickly check into another artist’s studio you should be within sight distance of your own so that you can greet any potential visitors.

To become a voter, please login to the website with your account and look for the “Become a Voter” button on your dashboard.  You’ll need to agree to a terms of service prior to voting.

The website will have an itinerary feature, where registered voters are encouraged to create lists of artists they’d like to see during the open studio weekend.  Since you need to be in your studio and can’t fully take advantage of an itinerary, we suggest that you use this feature to create a list of studios that you recommend and share it with others. It’s a great way to share a “must see” list of studios with friends.

How are artist profiles randomized on the website?

You’ll notice that we present random blocks of artist profiles in various areas of the GO website. You’ve probably seen the blocks that display on the homepage, but there are also blocks visible on the dashboards of voters.  In both places, those blocks blocks draw randomly from the complete list of studios every time the page is viewed.

As you move throughout the site, we’ve worked hard to randomize other areas where profiles are seen.  For instance, if you do a search, browse artists by neighborhood or view a voter’s itinerary - those are all places where we work to randomize the list of artist profiles to even out traffic.  In some of these instances, we randomize on a 24-hour time period. At the start of the day we randomly draw an order and this random draw will refresh and change 24 hours later. We do this for a couple of reasons.  First, if you do a search, we don’t want to constantly randomize the list that you see as you page through results (you can imagine how confusing that would be).  Second, this helps keep the database calls down to a minium on our servers, which is important if we want the site to stay fast and quick to answer your queries. 

With any site launch, there’s always a bit of trial and error. How we randomize results may change a bit as we get closer to the open studio weekend. 

Why can’t find my studio on the GO website?

In order to participate in GO, artists had to register and publish their profiles via their dashboard prior to the artist registration deadline.  If you are not seeing your profile, it may be because you registered for GO, but you never published your artist profile.

To confirm, login to the website and you should see a message on your dashboard that indicates your profile was not published and, therefore, you didn’t meet the deadline and cannot participate as an artist in GO.

If, however, your dashboard displays a message that says your profile is published, then you should try searching for your name by going to the browse artists page.  In the search box, enter your last name and hit “go.”  You should see your profile come up in the search results. If you still can’t find your profile after searching, you can file a support ticket by following instructions in our support area.

Jul 11

How do I cancel or change my artist information?

After the artist registration deadline passes, you can no longer edit your studio profile because of our print publication deadlines.  We understand that studios come and go, and, also, that a commitment you made to open your studio may change as things come up. While you cannot change your profile, you can cancel your open studio by deleting your GO account:

1. Login to the GO artist portal.

2. Navigate to “Hi, [your username]” on the upper right hand corner of the page. Select SETTINGS from the drop-down list.

3. At the bottom of the SETTINGS page, click the checkbox that says “Delete my account forever.”

Keep in mind that even if you cancel and delete your account now, your studio will be removed from the website and mobile application, but will still be included on printed maps.  We ask you to put a sign on your door during the open studio weekend indicating that your studio is no longer open.

Is my artist profile published?

Artists can check their publication status by logging in and looking at their dashboard.  

You may see a message that says, “Yay! You are going to open your studio!” — that means you published your profile.

Or else you’ll see a message that says, “Deadline has passed.  You did not publish your profile by the deadline.” This means that you did not complete the registration process.

Jul 10

Will you be doing GO in the future?

Short answer: We are not sure yet, but your feedback will help us decide.

GO is designed so that it can be run in subsequent years, but we have not made any decisions about going forward just yet.  As we move through this first installment, we are taking careful notes about the lessons we learn along the way.  You’ll also see us survey all types of participants during GO and we’ll be holding town hall meetings after the exhibition opens.  As we collect and analyze your feedback, we’ll be thinking about how what changes we might make to improve GO for a possible future. We encourage all participants to comment on Tumblr posts and leave feedback publicly, so we can engage in a dialog about the process.

Also, if you haven’t already, consider joining the GO email list. We’ll definitely send an announcement if we decide to GO again.

Jul 09

Will volunteers be posted at my studio building?

This is a question we get a lot and the answer is we are not quite sure just yet because we are still assessing the volunteer situation and how best to assign people.  Most likely, volunteers will be assigned to main meet points that we will be running for information distribution and they will not be assigned to individual studio buildings.

If you feel like you need help during the open studio weekend, we encourage you to consider asking a few friends to help you.  This could be anything from helping studios visitors enter and exit your building to keeping you company during the weekend and helping watch over things if you need to take a lunch break.

Will you be giving artists signage?

Yes! We are busy designing signs right now and getting them on our printing press; here’s what you can expect.  Each artist will get a packet that will contain an allotment of:

  • Maps to give to voters who visit your studio and want to pick one up from you.
  • Studio Door Sign.  This will be a poster where you’ll write in your unique Artist Code so visitors can see it.  
  • Wayfinding signs.  Various signs that will have room for you to write in arrows and other directional information.
  • General GO posters and postcards.  If you know business owners in your area who would post a sign or take a small stack of cards, it would be wonderful if you’d help distribute these in your area.

We are still working out what the allotments will be and logistics around getting them to you.  Likely we will have a series of meetups where you’ll be asked to come get your packet, but stay tuned for details as we get closer to the open studio weekend.

Jul 02

I’m having trouble…with the studio map.

If your studio shows the wrong location, you need to adjust your address.

Follow the instructions in this FAQ to enter your address correctly.

The two most common mistakes?

  • The first line should contain your street address only (i.e. 200 Eastern Parkway), and the second line should contain your suite or studio number. Do not include a suite number on the first line. 
  • Do not list the name of your studio building in the address; that information belongs in the “Special Instructions” area.