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GO is a
community-curated open studio project.

Showing posts tagged artistfaq
Jul 02

I’m having trouble…figuring out if my medium is eligible for GO.

Artists who work in the following media are eligible to participate in GO:

  • Painting
  • Photography
  • Performance
  • Video/Film/Sound
  • Sculpture
  • Print Making/Book Arts
  • Illustration
  • Mixed Media
  • Textile Arts
  • Drawing
  • Installation
  • Design
  • Fashion
  • Craft
You are required to designate at least one medium in order to publish your artist profile.
Jun 29

I’m having trouble…publishing my profile.

In order to participate in GO, you must complete the registration process by publishing your profile.

To publish your profile, login to your account at gobrooklynart.org/login

At the top of your dashboard, you’ll see a box alerting you to the fact that your profile is not published.

Click CONTINUE to visit your artist profile page.

At the top of your profile page, you’ll see a box allowing you to preview or publish your profile.

Click PUBLISH to complete the artist registration process. You can continue to edit your profile after it has been published.

If your profile is not complete, you will see the following message:

You are required to complete certain aspects of the profile before it can be published. Add studio images, add a profile pic, and choose one or more artistic media in order to publish your profile.

Jun 28

I’m having trouble with…logging in or verifying my email address.

We’ve noticed that some artists have encountered problems when creating an account or logging in to an existing account. Here are a few tips:

1. Error:That email is already being used.”

If you see an error that looks like this…

…then you already have a GO account, and you’ve accidentally entered your login information on the registration screen. Oops!

Always visit http://www.gobrooklynart.org/login to login to your existing account.

2. Difficulty verifying your email address.

You’re required to verify your email address in order to publish your GO artist profile. 

When you login to GO, you’re directed to the Dashboard — a welcome page. If you haven’t confirmed your e-mail address, you will see a link at the top of this page that will enable you to request a new verification e-mail. Be sure to check your “spam” or “junk” folder, and add webmaster@gobrooklynart.org to your address book. This is especially important if you use a spam filtering system that requires human verification, such as Earthlink Spamblocker. 

If you’re sure that you didn’t receive the email, you should verify that you entered the email address correctly when you registered. When you hover your mouse over “Hi, [your username],” you should see a drop-down window. Click SETTINGS. On the Settings page, you can view your display name and email address. If you entered your email address incorrectly, you can edit it here. Make sure to save your changes. Then, return to the Dashboard. From the Dashboard, you can click the link at the top of the page to request a new verification email.

Jun 26

Why can’t I sell my work during the open studio weekend?

GO is about opening doors to neighbors and engaging community on a deep level. We want to ensure that visitors to studios are not solicited, that the process is about seeing work, engaging with artists, and not feeling pressure to purchase.

  • Our goal is to create conversation among artists and community residents, emphasizing the creative working process.
  • We want to give visitors the opportunity to view active workspaces rather than display spaces. Having work for sale encourages artists to present an exhibition environment rather than a workspace environment.
  • As a general policy, Brooklyn Museum does not promote the sale of any artwork that is part of our programs and any such sale would be inconsistent with the mission and spirit of GO.
Jun 24

My studio zip code begins with 113. Am I eligible to participate in GO?

With any project as big as GO, it is inevitable that we have to set boundaries. The scope of GO is limited to Brooklyn, and Brooklyn zip codes always begin with 112. That said, we thank you for your interest and hope you will consider supporting the artists who’ve registered for GO by participating as voters

Jun 22

I’m having trouble…figuring out if my workspace qualifies as a studio for GO.

The studio definition is so important that it’s part of our official rules for artists. We provide general suggestions below; however, please note that this does not constitute legal advice, and you’ll need to carefully read the rules to determine eligibility.

1. What if I share a studio?

You are eligible to participate in GO if you share a studio; you just need to distinguish clearly between your work and that of your studiomate(s). Unless you make work collaboratively, each artist should register individually. Not all artists in a shared studio need to participate.

2.  What if I work from home?

Your studio space has to be meaningfully distinguished from your living space. Studio space also needs to be space that is actively used for working, rather than a presentation space. For example:

  • The place in your hallway where you hang your paintings would probably not qualify as a studio for GO.
  • If you have a separate room in your apartment where you work, that would probably qualify as a studio for GO.
  • If you use a large part of your living room to make art, and the area is visually separate from the rest of your living space, that would probably qualify as a studio for GO.

3.  What if my workspace doubles as a gallery or commercial space? 

Artists cannot sell work from their workspaces during GO open studio weekend. If your building is a hybrid gallery/studio space, you’ll need to ensure that visitors are not walking through the shop where work is sold in order to get to studios. 

Jun 19

Can I change my profile after the June 29 deadline?

The short answer is no, artist profiles cannot be changed after the June 29 deadline.

In order to participate in GO, artists must register online and publish an artist profile before June 29. You can edit your profile as often as you’d like before the June 29 deadline, even after the profile is published. However, artist profiles cannot be changed after June 29.

If you anticipate a change in your registration information, make sure that the details provided on your artist profile will be accurate on open studio weekend, September 8-9. For example, if you intend to move from one studio to another this summer, you must register using the address that will be correct on open studio weekend. If you know that you may move but don’t currently have the new address, you cannot register to participate in GO. 

We know this is disappointing to some of you—studio spaces come and go, and it can be hard to know exactly where you’ll be in September. However, the firm deadline is fixed due to scheduling constraints for our print materials. Maps take a long time to design and print.

Jun 18

When can I view the profiles of artists who have registered for GO?

Artist profiles will be available to the public on the GO website after artist registration is complete and when voter registration begins. We’ve tentatively set the magic date as August 1 — but it may be sooner if website coding goes smoothly.   — July 17th!

Stay tuned! We will send an email to everyone on the GO mailing list when artist profiles have been released.

Meanwhile, if you’re an artist who has published your GO profile, you can share it immediately via Twitter, Facebook, Google+, Pinterest, and Tumblr by using the Share tab.

I’m having trouble…figuring out the correct studio address.

When artists register for GO, they are required to provide a studio address. Our algorithm uses the address you provide to locate your studio on a map, which is visible on your Profile Preview page. Make sure to double-check the map to ensure that your studio is located correctly! If the map doesn’t show where you are, you may need to adjust your address.

Many artists have studios in big buildings with lots of artists (or big complexes with lots of buildings). Here are some general instructions:

  • Use the address lines (Address and Address 2) for your street address and suite only. 
  • Do not include building names (“Pencil Factory” or “Brooklyn Navy Yard”) or organization names (“Chashama” or “Brooklyn Artists Gym”) in Address or Address 2. 
  • Do include letters and numbers identifying your building or suite in Address 2 (“Building 3 Unit 4B” or “Building L Suite 6A”)
  • Instead, add building and organization names to the SPECIAL INSTRUCTIONS area. You can edit the Special Instructions area after you complete your registration.
  • Don’t forget to double-check your studio location on the map. If your studio doesn’t appear in the correct location, you must adjust the address.
  • The profile preview page also enables you to edit your neighborhood designation.

Below are examples of correct studio addresses for a few big Brooklyn studio buildings: NARS Foundation (Sunset Park), Chashama (Brooklyn Army Terminal), Brooklyn Artists Gym, and Brooklyn Navy Yard. If your studio is in one of these buildings, make sure your address looks like these. You can edit your address until artist registration closes on June 29. 


NARS Foundation (Sunset Park)

Address: 88 35th St (or 253 36th St)

Address 2: (blank)

Floor: 3 

Special Instructions: This studio is part of the NARS Foundation.

Edit your neighborhood and select “Sunset Park.”


Brooklyn Navy Yard

Address: 63 Flushing Ave

Address 2: Building #000 (list your building number) Suite 1A (list your suite number)

Floor: (list your floor)

Special Instructions: This studio is part of the Brooklyn Navy Yard Center. Enter at BLDG 92.

Edit your neighborhood and select “Navy Yard.”


Brooklyn Artist’s Gym

Address 1: 168 7th Street 

Address 2: (blank)

Floor: 3

Special Instructions: This studio is part of the Brooklyn Artist’s Gym.

Edit your neighborhood and select “Gowanus.”


Chashama (Brooklyn Army Terminal)

Address:  140 58th Street

Address 2: Building A Unit 3J or Building B Unit 4I (that’s a capital i, not a lowercase L)

Floor: (Choose your floor - 3 or 4)

Special Instructions: This studio is part of Chashama at the Brooklyn Army Terminal.

Edit your neighborhood and select “Sunset Park.”

I’m having trouble…changing my studio neighborhood.

When artists register for GO, they are required to provide a studio address. Our algorithm automatically detects your neighborhood based upon the address you provide. However, even algorithms make mistakes, and it’s easy for you to personally edit your profile to change your neighborhood. 

First, login to your profile using your username and password. You’ll reach a welcome screen—the dashboard. Click CONTINUE in order to edit your profile.

Now you’re on the Profile Preview page, where you can make changes to your profile. In the left column, you’ll notice a map, address, and neighborhood.

To edit your neighborhood, click EDIT next to Neighborhood. A new window will open listing all neighborhoods associated with your zip code. 

Choose the neighborhood that best matches your studio and click SAVE. 

Jun 17

I’m a performance artist. Can I register for GO?

Visual artists who use performance as a medium are welcome to register for GO. Here are a few guidelines and suggestions:

  • You’re welcome to schedule performances in your studio during open studio weekend. If appropriate, you may publish your performance schedule in the SPECIAL INSTRUCTIONS area of your profile.
  • In order to be eligible for GO, your work must be visible in your studio during the entire open studio weekend from 11am to 7pm — this means that even when you are not performing, visitors should be able to experience your work and your process through notes, images, video documentation, and/or photographic documentation. 
  • GO is an open studio presentation, not an exhibition. Performances and documentation in your studio should demonstrate work-in-progress and invite viewers to observe your process. You should not use the open studio weekend solely to present completed work.
Jun 16

How can I spread the word about GO?

Want posters or postcards for your community? We’d love for you to help us spread the word about GO!

You can pick up posters or postcards from the Brooklyn Museum Visitor Center on the first floor of the museum.

The Visitor Center is free and open to the public during museum hours: Wednesday to Sunday from 11am to 6pm, with extended hours (til 10pm!) on Thursdays.

Click here to find directions to the museum from your location.

I’m having trouble…adding or arranging images.

Artists are required to add at least one image to their artist profile. How do you add an image? What kinds of images should you include on your artist profile? Does the order of your images matter? Here are a few suggestions!

1. How do I add an image to my profile?

First, login to your profile using your username and password. You’ll reach a welcome screen—the dashboard. Click CONTINUE in order to edit your profile.

Now you’re on the Profile Preview page, where you can edit your profile by adding images and text. In the center of the page, you’ll see a big box that states NO IMAGES ADDED YET. To add images, click EDIT IMAGES in the top right corner of this box.

A new window will open. The window contains two tabs: “Add” (for adding new images from your hard drive) and “Arrange” (for organizing the images so that they appear in the order you prefer).

First, select the “Add” tab and click “Add New” to select new photos of your work from your hard drive.

When you click ADD NEW, you will have the option of choosing a photo from your hard drive. After you upload your photo, it can be cropped or adjusted using the editing pane. Make sure the files aren’t larger than 6MB, or the process may stall. Also, make sure your files aren’t too small—very small images won’t fit the square properly. 

After you’ve added all of the photos you’d like to include, click the ARRANGE tab. Images can be dragged and reordered in this tab.  When you’re finished, click SAVE and return to your profile preview.

2. What if my upload stalls?

If your image upload stalls here —

— then try reducing the file size of your images and uploading again.

Users who are able to upload profile pictures but have difficulty uploading images of artwork should also try reducing the file size of their images and uploading again.

3. What kinds of images should I add to my profile?

We strongly recommend that you include:

  • an image of the outside of your studio building to help viewers find your space; 
  • an interior view of your studio; and
  • images of current work, recent work, and/or work in progress that gives viewers a sense of what to expect in your studio. Choose strong images that accurately represent your work.


4. Does the order of my images matter? 

Yes! The first image in your profile is the directory image. Once artist profiles have been published, the first image will automatically represent your studio in the registered artist directory. Visitors will use the first image to decide whether they want to view your profile or visit your studio. 

For that reason, it’s critical that the first image is a strong image that accurately represents your work. We recommend using a distinctive image of your work rather than a photo of your building or studio for the navigation image. 

Jun 15

I’m having trouble…deleting my account.

Once you’re registered for go, you have the option of deleting your account. Here’s how to do it:

1. Login to the GO artist portal.

2. Navigate to “Hi, [your username]” on the upper right hand corner of the page. Select SETTINGS from the drop-down list.

3. At the bottom of the SETTINGS page, click the checkbox that says “Delete my account forever.”

Why would you want to delete your account? The most common reason is that you need to change a setting that is fixed during registration. For example:

  • You cannot change your username after registration.
  • You cannot switch from individual artist registration to artist group registration or vice versa.
  • You cannot change your authentication method after registration (for example, if your registration was linked to your Twitter, Facebook, or Google account, you cannot unlink it).

In order to change any of these settings, you must delete your account entirely and re-create it using the correct settings. Follow the instructions above to delete your account, and note that the system requires 24 hours to fully purge your information. After 24 hours, you can navigate to the site and click REGISTER NOW to create a new account. 

Jun 14

I’m having trouble…changing my username or display name.

To register for GO, artists are required to provide a full name and choose a username. Artist groups are required to provide a group name as well as the full name of the official GO liaison. How do you change your full name or your group name once you’ve registered?

If you registered as an individual artist, follow these instructions to edit your name:

1. Login to the GO artist portal.

2. Navigate to “Hi, [your username]” on the upper right hand corner of the page. Select SETTINGS from the drop-down list.

3. On the SETTINGS page, you can edit your name and choose whether to display your full name to visitors. If you choose not to display your full name on your profile, visitors will see your username instead. Click SAVE when you’ve finished making changes.

If you registered as an artist group, follow these instructions to edit your name, the name of your group, and the names for your group members:

1. Login to the GO artist portal.

2. Navigate to “Hi, [your username]” on the upper right hand corner of the page. Select SETTINGS from the drop-down list.

3. On the SETTINGS page, you can edit your name and your group name. Your group name will be displayed automatically on your artist profile. Click SAVE when you’ve finished making changes.

4. To add members to the group or edit the names of group members, find the GROUP MEMBERS header in the column on the left page of your profile preview. Click EDIT. 

A new window will enable you to add and edit names. Don’t forget to add your name to the list!

What if you want to change your username?

You’re stuck with the username you chose when you registered for GO. If you don’t like your username, follow instructions above to share your display name rather than your username on your profile. However, remember that the username is used to generate your GO profile website (http://www.gobrooklynart.org/studio/yourusername).

If you REALLY don’t like your username, you’ll need to delete your account and register again using the correct name. Keep in mind that it takes time to purge your information from the system, so you’ll need to wait 24 hours before you can create your new registration.